Genesis IT Solutions is Britaniya’s best full-service, IT support company. We provide comprehensive IT solutions to all business sizes, across all industries, as we firmly believe that IT is a requirement for all.
Customers trust us to give them proactive IT support that allows our clients to focus on their core business while we keep the system working. We support them in their day-to-day technology requirements and keep their networks secure. When they lose data, we recover it. When technology stops working, we resolve it. When IT breaks, we fix it. In short, we provide the best IT support available!
Genesis IT Solutions understand that your business has unique requirements in terms of IT support, so we tailor-make our IT managed services packages. What Genesis IT Solutions never will comprise on is quick, efficient and well documented IT support while keeping our clients well informed. Every task we do, every ticket we resolve, every recommendation we do is grounded in solid research, experience and tools we use that keep our client going forward successfully. Genesis IT Solutions uses state of-the-art and secure cloud-based tools that helps us proactively resolve smaller issues that can prevent major problems for our clients. How many IT support companies will give you reports that not only give you asset registers, recommendations, tickets with time to respond and time to resolve?
Successful companies choose us for our expertise, reliability and trustworthiness. We have repaid their choice by providing great IT services, as we enter our eighteenth year in business. Our range of services cover.
Managed Services
Genesis IT Solutions prides itself in provide award winning Managed Services for our clients. Managed Services is much more than providing essential onsite and remote support. Genesis IT Solutions combines essential IT support services with in-depth understanding of our Clients requirements, short and long term, as well as external influences such as Cybersecurity and legislation to provide a solid roadmap to our clients. Please contact us for more information.
AMC
Annual Maintenance, AMC, is core to all Genesis IT Solutions Services. However much IT Support is tailor-made, however many reports our client receives, Genesis IT Solutions has to respond to and resolve essential onsite and remote support services. When Technology does not work – you need it fixed RIGHT NOW. Genesis IT Solutions understands this and our engineers, helpdesk, and management have only one crucial task + get it working quickly and efficiently. Please contact us for more information.
Consulting
Based on our many years global experience, Genesis IT Solutions has accumulated a wealth of experience that will allow our client that benefit immensely by doing it the right way first time, saving money and precious time. We cover design and consultancy for the complete technology spectrum including ICT, Cybersecurity, Security, Audio Visual and Innovative Solutions, having worked with leading Smart Governments, Multinationals and the educational sector. Please contact us for more information.
Helpdesk
For most of our clients, the Genesis IT Solutions Helpdesk team is the first point of contact when there is a problem. Our Helpdesk team not only provides clear communications but also has many years of experience to help resolve the IT problems. Part of the Helpdesk is the people you don’t see or even talk, that have even more experience and are specialists in the own right – the Technical team. The Genesis IT Solutions Technical team is part of Helpdesk but provides technical assistance to both our Onsite engineers and Helpdesk. Please contact us for more information.
